Request account
deletion
Ask Ally Chat to permanently delete the account connected to one organization. Accounts in other organizations are not affected.
One organization at a time
Your organization code and mobile number identify the exact account covered by this request.
- No password or sign-in is required
- We will process the submitted deletion request
- Other organization accounts remain unchanged
Account deletion
Submit your request
- 1Details
- 2Review
- 3Submitted
Enter the account details
Use the organization code and mobile number linked to the account.
These details are used only to locate and process the selected organization account deletion request.
Review before submitting
What will be deleted
When processing is complete, Ally Chat will remove the stored account data listed below for this organization.
- Mobile number
- —
- Organization code
- —
Stored data deleted after processing
For the selected organization account
- Mobile phone number and country calling code
- Nickname, profile photo, gender and biography
- User ID, public handle, QR code and account sharing link
- Login credentials, active sessions and registered devices
- Organization membership, role and account permissions
- Notification settings and account encryption material
- Contact, block-list and group-membership relationships
- Server-held content and uploads associated with the account
Request submitted
Your deletion request was received
Ally Chat will process the request for organization —. The stored data listed above will be deleted when processing is complete.